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FREQUENTLY ASKED
QUESTIONS

  • What kind of therapy do you offer?
    I offer individual therapy to adults age 18 and older. If you wish for a family member or partner to join a session to address a particular issue, that can be arranged with advanced notice. However, I do not provide regular couples or family therapy at this time.
  • Are sessions virtual or in-person?
    I give my therapy clients the option of meeting virtually or in-office. Virtual therapy sessions are conducted through a HIPAA-compliant video platform called Sessions Health that ensures confidentiality and privacy. Face-to-face sessions are conducted in a private office space located in the Keystone area of Indianapolis, at 9465 Counselors Row, Suite 200, Indianapolis IN 46240. Forensic evaluations are typically conducted in-person, but telehealth can be arranged, if needed.
  • What are your rates?
    I offer a complimentary initial 20-minute phone consultation for prospective clients. This gives you a sense of my personality and approach, and it helps me determine if I am a good fit for your needs. ​ My standard (maximum) rates for individual therapy are: Initial intake: $200 50-minute session: $170 80-minute session: $240 Forensic evaluation rates available upon request. ​ A reduced fee rate is available for those who are a good match for my therapy services but cannot afford my full fee. I recognize the impact of oppressive systems and firmly believe that all individuals deserve access to care. I use a pay-what-you-can model. Reduced fee spots are typically reserved for individuals with marginalized identities, particularly those who intentionally desire IFS as a therapeutic modality. During our initial consultation call, we will discuss what you are looking for in a therapist, and what you are reasonably able to pay. I request that prospective clients approach this conversation openly and honestly. I will not require any financial documentation. If we are not a good fit therapeutically, I will do my best to refer you to other excellent clinicians who can meet your needs.
  • Do you take insurance?
    No, I am not in-network with any insurance panels. Some insurance plans offer coverage for out-of-network services, which can include therapy. Please contact your insurance directly to determine your eligibility. I can provide a Superbill each month that you can submit to your insurance company for potential reimbursement. You will be responsible for payment at the time of service, and your insurance company would reimburse you, if eligible. ​ I do not bill insurance for several reasons. First, treating you "out of network" enables me to ensure the privacy of your personal information. Billing therapy to insurance would require me to disclose detailed health information, including your diagnosis and progress in treatment, and many clients are uncomfortable with this disclosure. Second, insurance companies often set limits on the number of sessions they will cover and set expectations about documentation of the medical necessity of services. By paying out of pocket, we have the flexibility to work together for as long as our work feels helpful to you. Lastly, insurance companies create many hoops for a therapist to jump through, and reimburse therapists significantly lower than their standard rates. By not spending my time navigating complicated insurance hurdles, I can see more clients and devote more time and energy toward quality care.
  • What is your cancellation policy?
    ​I require 24-hour notice of cancellation or reschedule requests. Missed sessions, or appointments that are cancelled with less than 24-hour notice, will be charged your full session rate.
  • What type of payment do you accept?
    I accept most major credit and debit cards, flexible spending cards, health savings cards, checks, and cash as payment for services.
  • Are you comfortable working with interpreters?
    Yes! I have lots of experience working with ASL and spoken language interpreters. You have a right to request an interpreter for your preferred language and I am happy to coordinate that with advanced notice. I believe interpreter consistency is really helpful, so for my Deaf and HoH clients, I contract directly with two nationally certified ASL interpreters - this way, you get the same interpreter at every session. If you have a different preferred interpreter, let me know, and I'm happy to inquire about contracting with them for you. For spoken language interpreters, I utilize LUNA; we can request, but I cannot guarantee, a consistent interpreter can be provided.
  • Are you hiring?
    Want to be a part of the Will Psychology team? Contact us and let's chat! Prospective applicants must either be independently-licensed masters level clinicians, or doctoral level psychologists who have completed an APA-accredited internship (pre-licensed is okay, as Dr. Will can provide supervision needed for licensure).

No Surprises Act: In compliance with the No Surprises Act that went into effect January 1, 2022, all healthcare providers are required to notify clients of their Federal rights and protections against “surprise billing.” This Act requires that we notify you of your federally protected rights to receive a notification when services are rendered by an out-of-network provider, if a client is uninsured, or if a client elects not to use their insurance. 

  •  You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. It is difficult to determine the true length of treatment for mental health care, and each client has a right to decide how long they would like to participate in mental health care. Therefore, you will be provided a fee schedule for the services typically offered, and we will collaborate on a regular basis to determine how many sessions will best help you achieve your goals. 

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

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